Contact ProFertility

Questions are easier when you know who to ask.

For test kits, results, consultations, programmes, partnerships or press enquiries, send us a message or use the contact options below.

Contact details

Speak to the right team.

Telephone

0800 009 6249

WhatsApp

+44 7767 869 306

Usually the fastest route for practical test-kit support.

Telephone opening times

Monday–Friday: 8.30am–5.30pm

Saturday: 9am–1pm

Sunday: Closed

Send a message

How can we help?

Before you contact us

Quick answers to 34 common questions.

View all FAQs →

Ordering & test kits

Semen analysis

Consultations & care

Results, accounts & privacy

Orders, payments & refunds

Programmes & next steps

Partnerships, press & education